FAQ

You can follow the below steps to register an account with Choimart
Step 1. Click on register
Step 2. Fill up the required details and click on “Create an Account”
Step 3. Start Shopping with us.

Yes. Minimum age to sign up as a member with Choimart must be 18 years old and above.

Unfortunately, you are not allowed to change your registered email address once you have
successfully register an account with us.

If you need to update personal information such as phone number, delivery addresses,
password, you can click on “edit” button under “My Account” to edit the informations

Yes. You can.
Buyer can become a vendor with only registered company in Singapore.
You may click on “Open Store” to register an vendor account,
Choimart requires more
information if a buyer is transferring their account to become a vendor. Choimart will contact
you via email address for supporting documents required and will go through document
review and approval process. Kindly be patient during the mentioned period.

Unfortunately, you cannot change your email address once account created, as each ID is
unique

Due to unforeseen reason, if you need to change your email address, you required to
withdraw your registered account from Choimart and sign up again with a new email address.

Please note that, once you withdrawn your registered account, you will lose all credit & point in your account.

If you have forgotten your login password, please click “Forgot?” button to reset your
password.

We will send you a new password to your registered email address.

Please also check your email SPAM/JUNK folder and mark us safe sender too!

Choimart e wallet that enable users to store money from their orders, refunds and by top up
service. The sum of this money, minus any ongoing withdrawals, will be reflected as balance.
You can also make purchases from e wallet. Refunds may also store in your e wallet.

1. Go to “My Account” > “My Wallet” > “Wallet Details”
2. Click on Add Amount
3. Input the amount you would like to top up, minimum top up amount SGD $10.00
4. Select Payment Method, Add a credit or debit card and click confirm
5. Top successfully, amount will appear immediately show up in your ewallet

1. Go to “My Account” > “My Wallet” > “Total Requested Amount”
2. Click Request Amount to Bank
3. Input the amount you would like to withdraw and Fill up your Bank Details including (Name, Bank, Bank Account Number)
4. Click on “Request Money”
5. Your request will be send to you within 7 working days from the day requested.