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Placing an Order

How do I place my order?
  1. Go to https://choimart.com
  2. Click ’Create Account’ on the upper right side of the website
  3. Fill in your email address and password then click ’REGISTER’
  4. You will receive a Welcome email confirming your account has been set up
  5. Click on the  link in the  email and log in to your Choimart Account
  6. To start shopping, simply select the product that you want to purchase, choose the quantity and click ’ADD TO CART’. You may also adjust the quantity or remove items once they are in your cart
  7. After selecting all the items that you want, go to the shopping basket icon ’My Cart’ in the upper right corner and click ’PROCEED TO CHECKOUT’
  8. Enter your Delivery Address, Delivery Date and indicate the Time, then click ’PROCEED TO PAYPAL
  9. You will be prompted to make payment using PayPal. Note, you do not need to create a PayPal account to make payment
  10. After payment, you will receive an email order confirmation
  11. You can also check ’Your Orders’ to ensure that your order has been processed
How do I add an item to my shopping cart?

First, register to create an account. To find your groceries, simply browse our departments or use the search box to seek out specific items. To add an item to your shopping cart, go to the particular item page enter the quantity you wish to purchase in the quantity field then click ‘Add to Cart’.

What if the product I want is not available?

We had ensured that all our products are available for. If the product you want is not available, please email us at cs@choimart.com and specify the product and quantities you would like to order. You can also whatsapp call us at +65 8655 8688 to speak to our friendly customer service team.

Can I change or cancel my order?

Yes you can! Immediately contact our friendly customer service at Facebook Chat or email us @ cs@choimart.com at least twelve (12) hours in advance before your delivery time slot. We will do all that we can to honor your request, but if the order has already begun the shipping process, we cannot change or cancel it. Please note we appreciate as much notice as you can give us!

I just placed my order online. How will I know the order was received?

You will receive an email confirmation as well as a shipping notification for each order placed online. The email confirmation should arrive within 24 hours. This confirms that we have started processing your order and provides you with your order confirmation number. The shipping notification is sent to you the moment your product is shipped.

What is the status of my order?

If you would like to find out the status of your orders, do drop us an email at cs@choimart.com with your order confirmation number (e.g. HairyCrab-1) or contact our friendly customer service at Facebook Chat.

What if I want to make a bulk / commercial-sized order?

If you want to make a large, commercial order, please email us at cs@choimart.com and specify the product and quantities you would like to order.